Testimonials
Glenn Marcus, Ph.D.
I recommend Paul Tabachneck very highly as an IT help desk professional.
I have known Paul since before the pandemic. I worked with him for several years professionally and also personally.
Paul is excellent. He knows his field very well. That is, whatever the tech issue is, either he knows immediately how to fix it, or he can research it and figure out how to proceed.
Moreover, he takes responsibility. That is, my problems immediately become his problems. Let me give you an example. I had a new work pc delivered to my home during the pandemic, because I worked exclusively from home. There was an issue with the install. Paul said, “This is too complicated to fix easily remotely. I need to come to your house.”
He did, and after two hours of troubleshooting, I was up and running. There was no way anyone could have done this remotely.
Another aspect of Paul’s excellence is that he never talks down to anyone. Rather, he will spend extra time with you explaining to you so that you improve your own skill set, and can deal with some tech issues yourself.
When I introduce Paul to people, I say, “Paul is my guy.”
I hope he can be your guy too.
Joyce and Ben, Upper West Side
We try to solve our own computer problems, but sometimes fail.
We both work from home, so we are on our own, with no office IT guys to whom we can appeal for help. We had no idea how to make our network actually work — and had neither the patience nor the computer literacy to figure it out — but Paul did.
He set up a bunch of stuff at our home and then helped by phone/message later when we had more questions. Things that were hard for us were easy for him. Paul is also a super-nice and communicative guy, and it was such a relief to have his expertise.
Hilary Tanner
Paul Tabachneck was my tech whisperer for many years at [large HF]. I’m so excited he’s now available to us mere mortals!